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Effective Communication Strategies for Difficult Conversations - A Supervision Training

This is an extension of the Basic Supervision section on Difficult Conversations from 1-1/2 hours to 3 hours

 

 

 

"Effective Communication Strategies for Difficult Conversations" is designed to equip supervisors with the necessary skills and techniques to handle challenging and sensitive conversations with confidence and professionalism. The course will provide practical guidance on preparing for, initiating, and navigating through difficult conversations to achieve positive outcomes. The class will use group discussion, case studies, and videos. 

 

 

 

 

 https://webinars.tallirosenbaum.com/workshops/EffectiveCommunication/view

Effective Communication Strategies for Difficult Conversations - A Supervision Training

Previously Recorded

Presenter: Rebecca Ashery PhD, LCSW-C, Leader-Manager Coach

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Course Length: 3 Hours

Learning Objectives:

  1. Participants will be able to make clear requests to supervisees
  2. Participants will be able to have difficult conversations with supervisees
  3. Participants will be able to address negative reactions that supervisees may have to difficult conversations

This workshop Offers 3 Continuing Education Credits
This webinar is recorded and will not grant live credits.

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This is an extension of the Basic Supervision section on Difficult Conversations from 1-1/2 hours to 3 hours

 

 

 

"Effective Communication Strategies for Difficult Conversations" is designed to equip supervisors with the necessary skills and techniques to handle challenging and sensitive conversations with confidence and professionalism. The course will provide practical guidance on preparing for, initiating, and navigating through difficult conversations to achieve positive outcomes. The class will use group discussion, case studies, and videos. 

 

 

 

 

Learning Objectives:

  1. Participants will be able to make clear requests to supervisees
  2. Participants will be able to have difficult conversations with supervisees
  3. Participants will be able to address negative reactions that supervisees may have to difficult conversations

Agenda:

Making appropriate Requests - 7 minutes

Giving positive feedback - 5 minutes

Types of difficult conversations: behavior; lack of knowledge/skills; performance review; assignment performed incorrectly, delivering unpopular decisions to individuals and teams (ie. changes in policies/procedures)  general overview 

Giving Feedback  (110 minutes)

Shari Harley Model

SBI Model

Video examples - Mel Robbins; HR360;

video feedback examples

Case Discussion

addressing personal issues 

addressing changes in policies/procedures 

  • Break - 10 minutes

Feedback Reactions  45 minutes (using videos, group discussion with case studies)

  • SARA Model --Feedback Reactions - 
  • CBT and receiving negative feedback 

 

 

 

This presentation is open to:
  • Social Workers
  • Professional Counselors
  • Therapists
  • Psychologists
  • Licensed Mental Health Practitioners
  • Other professionals interacting with populations engaged in mental health based services
Course Level: introductory
Level of Clinician: intermediate
  • New practitioners who wish to gain enhanced insight surrounding the topic
  • Experienced practitioners who seek to increase and expand fundamental knowledge surrounding the subject matter
  • Advanced practitioners seeking to review concepts and reinforce practice skills and/or access additional consultation
  • Managers seeking to broaden micro and/or macro perspectives

Participants will receive their certificate electronically upon completion of the webinar and course evaluation form.

  • CE You! is an approved sponsor of the Maryland Board of Social Work Examiners for continuing education credits for licensed social workers in Maryland. CE You! maintains responsibility for this program. These credits are also accepted by the Maryland Boards for Professional Counselors, Psychology, and Certification of Residential Child Care Program Professionals, and many other states and disciplines
  • CE You LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0437
Refunds
Registrants who are unable to attend a Talli Rosenbaum seminar or live workshop may ask for, and will receive, a credit or refund (your choice). Refund requests will be processed within 3 business days. When an attendee knows in advance that they are unable to attend we ask that they inform Talli Rosenbaum ahead of time by emailing support@webinars.tallirosenbaum.com or by calling or texting (607) 249-4585 this allows us to free up the spot in the training in the event that a training is at or near capacity.
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